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Terms of Service

Version 2.2 — Last updated: 21 July 2026

Courtesy translation. In the event of any discrepancy between language versions, only the French version is authoritative.

1. Definitions

2. Acceptance

By creating an account or using the Platform, you accept these Terms and the Privacy Policy without reservation. You must be at least 18 years old, in accordance with applicable contractual and financial law requirements. If you disagree with any clause, do not use the Platform.

3. Description of the service

NewWorldChat is the social network connecting entrepreneurs, freelancers and companies worldwide. The Platform allows you to sell your products and services, connect your business to others, learn, accelerate your results with tools, and transact across borders through NWC PAY.

The service is built around five pillars:

4. Registration and account

You provide a name, a valid e-mail address and a password (or Google/Facebook OAuth). You are responsible for the security of your credentials. Only one active session per account is allowed (single-session) — connecting a new device automatically disconnects the previous one.

Creating multiple accounts by the same natural person is prohibited. The Platform uses anti-fraud detection mechanisms (phone verification, optional biometrics) which may suspend infringing accounts.

5. Humanity verification

The Platform requires no identity document and no official paperwork. The only verification is a humanity verification, intended to confirm that you are a unique human being (preventing bots and multiple accounts), not to establish your civil identity.

6. NWC token (internal)

NWC is an internal token representing points obtained through mining, staking, referrals or purchase on the Bridge. NWC is NOT legal tender, is not a security within the meaning of financial regulation, and is not backed by any underlying asset.

7. LDP token (Solana on-chain)

LDP is an SPL token on the Solana blockchain, tradable on DEX markets (Raydium, Jupiter, etc.). Its market value is volatile and determined by supply and demand. The Platform guarantees no minimum value, no return and no liquidity.

8. NWC ↔ LDP Bridge

The Bridge allows you to convert NWC into LDP and vice versa at a dynamic ratio (exitRatio) computed in real time from the available liquidity. Conversions are irreversible. Fees and slippage are displayed before confirmation. The Platform reserves the right to temporarily suspend the Bridge in the event of a technical issue or insufficient liquidity.

9. Mining and Energy Packs

Financial risks: mining and energy packs carry risks. You may lose all or part of your investment.

10. Wallet and on-chain withdrawals

Each user has a Solana wallet derived according to the BIP44 standard. Private keys are managed by the Platform under non-autonomous custody: the Platform holds the keys on your behalf but you retain access through your account credentials. On-chain withdrawals (USDC, USDT, BTC, LDP) are irreversible from the moment they are broadcast and involve network gas fees. An incorrect destination address results in the permanent loss of the funds.

Custody warning: NewWorldChat is not registered as a Digital Asset Service Provider (PSAN) in France, nor as a Virtual Asset Service Provider (VASP) under FATF standards. Managing your wallet is a convenience service provided "as is". In the event of a serious technical failure or the closure of the Platform, your assets could become temporarily inaccessible. Withdraw your assets regularly to your own wallet if you wish to have full custody of them.

11. P2P (exchange between users)

12. Marketplace, NWC PAY Shop and payment methods

Products and services are sold exclusively through the Marketplace and the NWC PAY Shop (unified). Sellers are solely responsible for the quality, legal compliance and delivery of their products/services. The Platform facilitates the connection and the payment. Refund policies are at each seller's discretion, save for mandatory legal provisions (14-day right of withdrawal in the EU for consumers).

12.1 Escrow

Every order payment first passes through an escrow account managed by the Platform. The seller is settled (in vNWC) only after the buyer confirms delivery, or upon expiry of the dispute period. In the event of a dispute, the Platform may mediate and decide the matter.

12.2 Payment methods

The buyer may pay using the methods accepted by the seller:

The peg of 540 CFA/USD is fixed and uniform across the whole Platform, regardless of the market price of stablecoins, in order to prevent any arbitrage. The Platform is not a party to the sales contract: it facilitates the connection, the payment and the escrow only.

13. Job offers (Jobs)

Users may post job offers or apply for them. The Platform is neither an employer nor an official placement intermediary. Contractual negotiations take place outside the Platform between the parties.

13 bis. Artificial intelligence tools and Academy

The Platform's AI tools (Assistant, STRATIQ, Market AI, AI Poster) provide suggestions, analyses and content for information purposes only. They do not constitute professional advice (financial, legal, tax or investment) and their results are not guaranteed. The user remains solely responsible for the decisions they make on the basis of these tools.

The Academy offers courses, tutorials and support content. Any certificates issued attest to a path completed on the Platform and do not have the value of an official diploma recognised by a State.

14. Audio/video calls and Live

Calls and live streams are provided through Daily.co. The Platform neither stores nor records audio/video streams. Only metadata (duration, participants, status) is retained. Call notices (missed, ended) appear automatically in the associated chat.

In the event of multiple converging reports, a call may be cut off automatically and admins notified for review. Prohibited behaviour includes: harassment, illegal content, scams, violence.

15. Boost, Featured, Sponsorship

Several paid services allow you to improve your visibility:

All these purchases are made in NWC, calculated in real time from the market LDP price. No refund is owed once the service is activated. If a service can be stacked and you buy it again while it is already active, the duration is added.

16. Diamond Tier (premium subscription)

17. Invitation gift (friend gift)

When sending a friend invitation, you may attach an NWC gift (1 to 100 NWC) which is debited immediately from your wallet (escrow). If the invitation is accepted, the NWC is credited to the recipient. If it is declined, the NWC is refunded to you in full.

18. Ambassador programme and referrals

You receive an NWC bonus for every user who registers with your referral code. You can activate the "auto-add to group" option free of charge so that one of your groups automatically welcomes your guests. Ambassador salary conditions (weekly) are set by the Platform and may change.

19. Code of conduct

Strictly prohibited behaviour:

20. Sanctions, freezing, blocking and confiscation of assets

20.1 Graduated measures

In the event of a breach of these Terms or of behaviour contrary to the integrity of the Platform, the Platform may, without notice and at its sole discretion, apply one or more of the following measures, cumulatively or independently:

20.2 Account freezing

Account freezing is a precautionary measure triggered automatically or by administrative decision upon suspicion of fraud, manipulation, abuse or behaviour that puts the Platform or its users at risk. During the freeze period:

Irrecoverability in the absence of a response: If the user does not contact support within 30 days of the freeze notification, or does not provide satisfactory supporting evidence, all assets in the account (NWC, vNWC, USDC, USDT, BTC, LDP and any other asset) are deemed permanently inaccessible and confiscated. No subsequent claim can be accepted.

20.3 Permanent blocking and confiscation for serious fraud

The following constitute serious misconduct leading to immediate permanent blocking, with no period to remedy:

Confiscation without compensation or recourse: In the event of permanent blocking for serious misconduct, all mined NWC, all NWC acquired through referrals or bonuses, all vNWC, as well as any other asset present in the account at the time of blocking, is confiscated and permanently reverts to the Platform's administration. This confiscation operates as of right, without compensation of any kind, without any obligation to give detailed reasons and without any possibility of amicable or judicial recourse, within the limits permitted by applicable law. By accepting these Terms, the user expressly waives any right to claim these confiscated assets.

On-chain crypto assets (USDC, USDT, BTC, LDP already withdrawn to an external wallet before the blocking) are not affected by the confiscation, as the Platform has no control over funds already transferred on the blockchain. Only assets still held in custody by the Platform at the time of blocking can be confiscated.

20.4 No guarantee of recovery

The user expressly acknowledges and accepts that, in the cases referred to in articles 20.2 and 20.3 above, no asset can be returned, whether by direct request, mediation, judicial proceedings or any other action, once the confiscation is pronounced in accordance with these Terms. This clause is an essential and determining condition without which the Platform would not have entered into this contract.

21. Intellectual property

The code, design, trademarks and documentation are the property of NewWorldChat. You retain ownership of your content (messages, photos, videos) but grant the Platform a non-exclusive, worldwide, royalty-free licence to host, transmit and display that content strictly as necessary for the operation of the service.

22. Warranties and limitation of liability

The service is provided "AS IS" and "AS AVAILABLE". The Platform does not warrant the absence of errors, bugs or service interruptions. To the extent permitted by law, the Platform's total liability towards a user is limited to the amount that user has paid to the Platform during the 12 months preceding the disputed event.

The Platform is not liable for: financial losses linked to crypto volatility, losses linked to user handling errors (wrong withdrawal address, forgotten password, etc.), indirect or consequential effects, force majeure, failure of third-party subcontractors (Hetzner/Coolify hosting, Daily.co, Twilio, KkiaPay, the Solana network, etc.).

23. Availability and inactivity

No minimum availability is guaranteed. The Platform may carry out maintenance with or without notice. Accounts inactive for 6/12/24 months (according to your preference) may be suspended and then deleted, with prior notice.

24. Indemnification

You agree to indemnify and defend the Platform against any third-party claim arising from your breach of these Terms, from your content, or from your use of the service.

25. Amendment of the Terms

The Platform may amend the Terms at any time. Major changes are notified in the app and require a new acceptance. Continued use after notification constitutes acceptance.

26. Termination

You may delete your account at any time from the settings. The Platform may terminate your access in the event of a breach of the Terms. Obligations which by their nature survive (intellectual property, indemnification, limitation of liability) remain in force after termination.

27. Disputes and governing law

NewWorldChat is a decentralised platform operated by NEWWORLD GROUP FZE LLC (Licence no. 26227600888, The Exchange Tower, 27th Floor, Business Bay, Dubai, UAE) and its West African branch VALENOR SARL (RCCM: BF-OUA-01-2025-B13-19075, Ouagadougou, Burkina Faso). These Terms are governed by the laws of the United Arab Emirates (for aspects relating to the digital service and the tokens) and of Burkina Faso (for users resident in West Africa), without prejudice to the mandatory public-policy provisions applicable in the user's country of residence (in particular Ivorian law 2013-450, Senegalese law 2008-12, and any applicable WAEMU regulation).

In the event of a dispute, the parties will endeavour to find an amicable solution through support within 30 days. Failing that, the dispute will be brought before the competent courts of the Platform's place of establishment in Dubai or in Burkina Faso, according to the most appropriate jurisdiction.

Decentralised nature: Insofar as the token services (NWC, LDP) rely on decentralised blockchain protocols (Solana), certain operations are executed autonomously by smart contracts and fall outside the Platform's direct control. Those operations are governed by the rules of the protocol itself.

28. Contact

For any question relating to these Terms: contact us through the Platform's messaging (Support category) or by e-mail at the address indicated in your account settings.

Legal document. In the event of any discrepancy with other communications, this document prevails.