Terms of Service
Version 2.2 — Last updated: 21 July 2026
Courtesy translation. In the event of any discrepancy between language versions, only the French version is authoritative.
1. Definitions
- Platform: NewWorldChat, accessible at newworld.chat and derived applications
- User: any person who has created an account
- NWC: the Platform's internal token, not tradable outside the Platform
- vNWC: in-app unit of account pegged to the CFA Franc (1 vNWC = 1 CFA), used for NWC PAY payments and for settling Marketplace sellers
- NWC PAY: in-app payment service allowing you to pay merchants, shops and orders
- EARN & YIELD WALLET: the user's on-chain wallet (Solana blockchain) holding their USDC and USDT, usable as a means of payment on the Platform
- Mobile Money: payment through operators (Wave, Orange Money, MTN, Moov, etc.) or bank card, processed by the payment provider KkiaPay
- Peg: fixed internal conversion rate of 1 USD = 540 CFA (vNWC), applied uniformly to prevent any arbitrage between payment methods
- LDP: on-chain Solana SPL token, exchangeable for NWC through the Bridge
- Mining: tap-to-earn action to obtain rewards
- P2P: peer-to-peer exchange between users with Platform escrow
- Boost: paid purchase to promote a listing, a status or a profile
2. Acceptance
By creating an account or using the Platform, you accept these Terms and the Privacy Policy without reservation. You must be at least 18 years old, in accordance with applicable contractual and financial law requirements. If you disagree with any clause, do not use the Platform.
3. Description of the service
NewWorldChat is the social network connecting entrepreneurs, freelancers and companies worldwide. The Platform allows you to sell your products and services, connect your business to others, learn, accelerate your results with tools, and transact across borders through NWC PAY.
The service is built around five pillars:
- Connect — networking and interconnection of entrepreneurs and companies on a global scale: 1-to-1 and group messaging, audio/video calls, statuses, social network, discovery, events and live streams.
- Sell — unified Marketplace and NWC PAY Shop (products and services), business pages, job offers and gigs.
- Accelerate — artificial intelligence tools (Assistant, STRATIQ, Market AI, AI Poster) for business results.
- Learn — courses, tutorials and support (Academy).
- Transact — NWC PAY (borderless payments and transfers), wallet, P2P exchanges, tap-to-earn mining, staking and NWC ↔ LDP swaps through the Bridge, as well as paid subscriptions, badges and boosts.
4. Registration and account
You provide a name, a valid e-mail address and a password (or Google/Facebook OAuth). You are responsible for the security of your credentials. Only one active session per account is allowed (single-session) — connecting a new device automatically disconnects the previous one.
Creating multiple accounts by the same natural person is prohibited. The Platform uses anti-fraud detection mechanisms (phone verification, optional biometrics) which may suspend infringing accounts.
5. Humanity verification
The Platform requires no identity document and no official paperwork. The only verification is a humanity verification, intended to confirm that you are a unique human being (preventing bots and multiple accounts), not to establish your civil identity.
- Verification relies on a facial scan performed locally on your device.
- The selfie is never sent to nor stored on our servers: only an anonymous digital fingerprint (64-bit perceptual hash) is computed, to prevent the same person from creating several accounts.
- It requires your explicit and prior biometric consent.
- Once humanity is verified, all features become accessible.
6. NWC token (internal)
NWC is an internal token representing points obtained through mining, staking, referrals or purchase on the Bridge. NWC is NOT legal tender, is not a security within the meaning of financial regulation, and is not backed by any underlying asset.
7. LDP token (Solana on-chain)
LDP is an SPL token on the Solana blockchain, tradable on DEX markets (Raydium, Jupiter, etc.). Its market value is volatile and determined by supply and demand. The Platform guarantees no minimum value, no return and no liquidity.
8. NWC ↔ LDP Bridge
The Bridge allows you to convert NWC into LDP and vice versa at a dynamic ratio (exitRatio) computed in real time from the available liquidity. Conversions are irreversible. Fees and slippage are displayed before confirmation. The Platform reserves the right to temporarily suspend the Bridge in the event of a technical issue or insufficient liquidity.
9. Mining and Energy Packs
- Free mining is capped per day (daily cap)
- Energy packs are paid purchases granting an additional earnings cap, within a limit (maxGainCoin) set per pack
- Packs have a lifetime (expiresAt) and may not pay for themselves in the event of inactivity
- Rate limiting (60 taps/min max) may limit your mining speed
- Caps (daily, per pack) are inviolable, including with an active Mining Rate Booster (which accelerates without exceeding the caps)
- You must have completed the risk questionnaire (IP-stamped consent) before mining
10. Wallet and on-chain withdrawals
Each user has a Solana wallet derived according to the BIP44 standard. Private keys are managed by the Platform under non-autonomous custody: the Platform holds the keys on your behalf but you retain access through your account credentials. On-chain withdrawals (USDC, USDT, BTC, LDP) are irreversible from the moment they are broadcast and involve network gas fees. An incorrect destination address results in the permanent loss of the funds.
11. P2P (exchange between users)
- P2P listings specify a price, a quantity and accepted payment methods
- During a trade, the seller's crypto funds are placed in escrow by the Platform
- The buyer makes the fiat payment outside the Platform (mobile money, bank transfer, etc.)
- The seller confirms receipt and then releases the crypto
- In the event of a dispute, the Platform may mediate through support and decide the matter
- The (paid) P2P Pro badge is automatically revoked if a dispute is opened against you (until it is resolved)
- The Platform is not a party to the fiat contract — it facilitates the exchange and the escrow only
12. Marketplace, NWC PAY Shop and payment methods
Products and services are sold exclusively through the Marketplace and the NWC PAY Shop (unified). Sellers are solely responsible for the quality, legal compliance and delivery of their products/services. The Platform facilitates the connection and the payment. Refund policies are at each seller's discretion, save for mandatory legal provisions (14-day right of withdrawal in the EU for consumers).
12.1 Escrow
Every order payment first passes through an escrow account managed by the Platform. The seller is settled (in vNWC) only after the buyer confirms delivery, or upon expiry of the dispute period. In the event of a dispute, the Platform may mediate and decide the matter.
12.2 Payment methods
The buyer may pay using the methods accepted by the seller:
- vNWC (NWC PAY): instant debit of the in-app vNWC balance (1 vNWC = 1 CFA), with no buyer fee.
- USDC / USDT (on-chain EARN & YIELD WALLET): actual debit of your USDC or USDT held on-chain (Solana), converted at the fixed peg of 1 USD = 540 CFA. The on-chain transfer is irreversible once confirmed; confirmation may take from a few seconds to a few minutes depending on the network. The seller is settled in vNWC.
- Mobile Money / bank card: payment in CFA processed by the provider KkiaPay (Wave, Orange, MTN, Moov, card). The order is validated after the provider confirms the payment.
- On-chain crypto: payment to a provided address, confirmed upon receipt.
The peg of 540 CFA/USD is fixed and uniform across the whole Platform, regardless of the market price of stablecoins, in order to prevent any arbitrage. The Platform is not a party to the sales contract: it facilitates the connection, the payment and the escrow only.
13. Job offers (Jobs)
Users may post job offers or apply for them. The Platform is neither an employer nor an official placement intermediary. Contractual negotiations take place outside the Platform between the parties.
13 bis. Artificial intelligence tools and Academy
The Platform's AI tools (Assistant, STRATIQ, Market AI, AI Poster) provide suggestions, analyses and content for information purposes only. They do not constitute professional advice (financial, legal, tax or investment) and their results are not guaranteed. The user remains solely responsible for the decisions they make on the basis of these tools.
The Academy offers courses, tutorials and support content. Any certificates issued attest to a path completed on the Platform and do not have the value of an official diploma recognised by a State.
14. Audio/video calls and Live
Calls and live streams are provided through Daily.co. The Platform neither stores nor records audio/video streams. Only metadata (duration, participants, status) is retained. Call notices (missed, ended) appear automatically in the associated chat.
In the event of multiple converging reports, a call may be cut off automatically and admins notified for review. Prohibited behaviour includes: harassment, illegal content, scams, violence.
15. Boost, Featured, Sponsorship
Several paid services allow you to improve your visibility:
- Boost for a P2P listing / job / product / status
- Featured Group (promotion in discovery)
- Profile Boost (priority in search)
- P2P Pro Badge, P2P Buyer Verified
- Mining Rate Booster (2x reward per tap, within the caps)
- Premium Stickers
- Status Extend
All these purchases are made in NWC, calculated in real time from the market LDP price. No refund is owed once the service is activated. If a service can be stacked and you buy it again while it is already active, the duration is added.
16. Diamond Tier (premium subscription)
- Diamond includes 5 individual services (mining boost, premium stickers, P2P pro, P2P buyer verified, profile boost) at roughly a 25% discount
- Plans: 1 month ($25) or 1 year ($250)
- No automatic renewal unless you explicitly activate it
- Cancellation is immediate on the admin side, but days already paid for are not refunded
17. Invitation gift (friend gift)
When sending a friend invitation, you may attach an NWC gift (1 to 100 NWC) which is debited immediately from your wallet (escrow). If the invitation is accepted, the NWC is credited to the recipient. If it is declined, the NWC is refunded to you in full.
18. Ambassador programme and referrals
You receive an NWC bonus for every user who registers with your referral code. You can activate the "auto-add to group" option free of charge so that one of your groups automatically welcomes your guests. Ambassador salary conditions (weekly) are set by the Platform and may change.
19. Code of conduct
- Harassment, threats, hate speech, discrimination
- Distribution of illegal content (child pornography, terrorism, etc.)
- Spam, phishing, scams, impersonation
- Distribution of malware or hostile links
- Creating multiple accounts to circumvent limits
- Unauthorised automation of mining or of actions
- Attempts to manipulate the tokens (pump and dump, wash trading on LDP, etc.)
- Infringement of the intellectual property rights of others
20. Sanctions, freezing, blocking and confiscation of assets
20.1 Graduated measures
In the event of a breach of these Terms or of behaviour contrary to the integrity of the Platform, the Platform may, without notice and at its sole discretion, apply one or more of the following measures, cumulatively or independently:
- Written warning (in-app notification or e-mail)
- Hiding or removal of content
- Revocation of a badge or of a paid benefit (without refund)
- Restriction of certain features (mining, P2P, withdrawals, etc.)
- Temporary suspension of the account
- Freezing of the account and blocking of access to assets
- Permanent deletion of the account and confiscation of assets
20.2 Account freezing
Account freezing is a precautionary measure triggered automatically or by administrative decision upon suspicion of fraud, manipulation, abuse or behaviour that puts the Platform or its users at risk. During the freeze period:
- The user can no longer access their wallet, make withdrawals, mine, carry out P2P exchanges or any monetary action
- Access to messaging and social features may also be suspended
- The freeze takes effect immediately, without prior notice
- The user is notified by e-mail and/or in-app and has 30 calendar days to contact support and provide good-faith supporting evidence
20.3 Permanent blocking and confiscation for serious fraud
The following constitute serious misconduct leading to immediate permanent blocking, with no period to remedy:
- Proven mining fraud: unauthorised automation (bots, scripts, tap farms), manipulation of API calls, exploitation of vulnerabilities
- Creating and using multiple accounts to multiply mining, referral or bonus earnings
- Proven P2P scam: collecting the fiat payment without releasing the crypto, impersonation during a trade
- Manipulation of the LDP token (wash trading, coordinated pump and dump)
- Money laundering or financing of illicit activities through the Platform
- Attempted intrusion, reverse engineering or exploitation of security vulnerabilities
- Any fraudulent act harming the Platform, its users or third parties
On-chain crypto assets (USDC, USDT, BTC, LDP already withdrawn to an external wallet before the blocking) are not affected by the confiscation, as the Platform has no control over funds already transferred on the blockchain. Only assets still held in custody by the Platform at the time of blocking can be confiscated.
20.4 No guarantee of recovery
The user expressly acknowledges and accepts that, in the cases referred to in articles 20.2 and 20.3 above, no asset can be returned, whether by direct request, mediation, judicial proceedings or any other action, once the confiscation is pronounced in accordance with these Terms. This clause is an essential and determining condition without which the Platform would not have entered into this contract.
21. Intellectual property
The code, design, trademarks and documentation are the property of NewWorldChat. You retain ownership of your content (messages, photos, videos) but grant the Platform a non-exclusive, worldwide, royalty-free licence to host, transmit and display that content strictly as necessary for the operation of the service.
22. Warranties and limitation of liability
The service is provided "AS IS" and "AS AVAILABLE". The Platform does not warrant the absence of errors, bugs or service interruptions. To the extent permitted by law, the Platform's total liability towards a user is limited to the amount that user has paid to the Platform during the 12 months preceding the disputed event.
The Platform is not liable for: financial losses linked to crypto volatility, losses linked to user handling errors (wrong withdrawal address, forgotten password, etc.), indirect or consequential effects, force majeure, failure of third-party subcontractors (Hetzner/Coolify hosting, Daily.co, Twilio, KkiaPay, the Solana network, etc.).
23. Availability and inactivity
No minimum availability is guaranteed. The Platform may carry out maintenance with or without notice. Accounts inactive for 6/12/24 months (according to your preference) may be suspended and then deleted, with prior notice.
24. Indemnification
You agree to indemnify and defend the Platform against any third-party claim arising from your breach of these Terms, from your content, or from your use of the service.
25. Amendment of the Terms
The Platform may amend the Terms at any time. Major changes are notified in the app and require a new acceptance. Continued use after notification constitutes acceptance.
26. Termination
You may delete your account at any time from the settings. The Platform may terminate your access in the event of a breach of the Terms. Obligations which by their nature survive (intellectual property, indemnification, limitation of liability) remain in force after termination.
27. Disputes and governing law
NewWorldChat is a decentralised platform operated by NEWWORLD GROUP FZE LLC (Licence no. 26227600888, The Exchange Tower, 27th Floor, Business Bay, Dubai, UAE) and its West African branch VALENOR SARL (RCCM: BF-OUA-01-2025-B13-19075, Ouagadougou, Burkina Faso). These Terms are governed by the laws of the United Arab Emirates (for aspects relating to the digital service and the tokens) and of Burkina Faso (for users resident in West Africa), without prejudice to the mandatory public-policy provisions applicable in the user's country of residence (in particular Ivorian law 2013-450, Senegalese law 2008-12, and any applicable WAEMU regulation).
In the event of a dispute, the parties will endeavour to find an amicable solution through support within 30 days. Failing that, the dispute will be brought before the competent courts of the Platform's place of establishment in Dubai or in Burkina Faso, according to the most appropriate jurisdiction.
Decentralised nature: Insofar as the token services (NWC, LDP) rely on decentralised blockchain protocols (Solana), certain operations are executed autonomously by smart contracts and fall outside the Platform's direct control. Those operations are governed by the rules of the protocol itself.
28. Contact
For any question relating to these Terms: contact us through the Platform's messaging (Support category) or by e-mail at the address indicated in your account settings.
Legal document. In the event of any discrepancy with other communications, this document prevails.